Customer Care

 
The-Acey Help Page

TERMS & CONDITIONS

The website www.the-acey.com is a site operated by THE ACEY LIMITED

We are a registered in the United Kingdom under company number 8893325 and with our registered company address at:
THE ACEY LIMITED
UNIT 15 PRIORY TEC PARK
SAXON WAY
HESSLE
EAST YORKSHIRE
HU13 9PB

Our main trading address is:
THE ACEY LIMITED
UNIT 15 PRIORY TEC PARK
SAXON WAY
HESSLE
EAST YORKSHIRE
HU13 9PB

Our VAT number is 184730200

PRIVACY POLICY & COOKIES

Email Newsletter
If you sign up to our newsletter we may use your email address to send you information about our products or services.
You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.

Cookies & Monitoring
A cookie is a small text file that we store on your device. Our website uses cookies to distinguish from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible. Further information about the types of cookies that may be used on this website is set out in the table below.
- Strictly necessary cookies - these are cookies that are essential to the operation of our website
- Analytical/performance cookies. These cookies allow us to recognise and count the number of visitors to our website.
- Functionality cookies - These cookies are used to recognise you when you return to our website.
- Targeting Cookies - These cookies record your visit to our website, the pages you have visited and the links you have followed. We may monitor traffic to our site and collect the following information:
- The IP address of your computer
- The referring website from which you have got to our website from 
The reasons for this are:
- To make ongoing improvements to our website based on this data
- To see our most popular sources of business

RIGHT TO CANCEL

You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address as soon as possible once you have canceled the order. We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- Earrings

NOTICES

All notices you send us must be sent to the contact details on this site http://redskydemo.co.uk/index.php/contactus. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.

CONCLUSION

These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.



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